Control panel, work area and windows description
Following is a full description of all windows available within the GalileoTerminal workspace. All the windows can be opened/closed by clicking on the dedicated button in the control panel displayed on the left side.
New terminal window
Working within the terminal window is the same as in Travelport Smartpoint terminal window. The system response is highlighted for quicker and easier orientation.
Up to 12 last commands and replies can be stored in the terminal window’s history and are available for scrolling.
Clickability
Highlighted parts of the host response with different background color are also clickable. For example, the booking classes in the availability response:
When the mouse cursor changes into the ‘hand cursor’, an action can be initiated by clicking.
The host responses that are clickable:
Availability – click on the highlighted booking class initiates the short sell command (eg. N1J1), the number of sold seats is controlled by the select box displayed at the bottom of the terminal window. This box can be also used for the availability calls for one day ahead and one day back:
Fare display – different parts of the FD response can be clicked to get detailed information:
Price – fare rules category 16 (penalties)
Fare basis – complete fare rules
Booking class – detailed booking class information with optional selection for secondary carrier
Advance Purchase – advance res/ticketing information
Min/Max – Minimum / Maximum stay information
Seasons – seasonality information
MR – Mileage and or Routing information
DT – Day / Time Restraints information
The meaning of the window toolbar icons in the upper right site is as follows:
Context
Context window allows agents to quickly change working areas by clicking on the SA:, SB:, SC:, SD: or SE: field. The current working area is always highlighted. The last command is displayed next to the field name.
There is a list of all history commands (up to 50). You can resend any of them simply by double-clicking on it. You can also select a block of commands with SHIFT (coherent) or CTRL (incoherent) key to sequentially resend all of them. The CTRL+ARROW keystroke helps you to move within sent commands.
The size of the Context window can be adjusted.
Calendar
A simple calendar is opened/closed in the GalileoTerminal window while clicking on the Calendar icon of the control panel. The size of the calendar can be adjusted.
Shortcuts
Click on the Shortcuts icon of the control panel and the Shortcuts panel will open. The highlighted click buttons are those with automatic Send option checked.
Click on the pen icon to open the Shortcuts editor.
The meaning of form fields is as follows:
My Shortcuts - Displayed and available to given agent only
Office Shortcuts - Displayed and available to all agents within the agency
Shortcut - Press the desired key or key combination (for example Ctrl + K) to fill in this field
Title - The shortcut title will be shown on the Shortcuts panel
Command - String to be typed in the terminal window when the shortcut is pressed or clicked on from the Shortcuts panel
Multiple commands can be entered if split by the “|” character
Send - The command string is sent to the host automatically when the shortcut is pressed or clicked on from the Shortcuts panel.
Layout
The layout button optimizes the work area. There are several predefined layouts available that organize the windows that are actually open in the most effective way.
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